Ask questions. Get answers.

For faster service on an existing account, Please contact WhatsApp customer service +852 94426185 or log in and send us an email using the secure email feature on our website. 

For new customers who are interested in opening a new account or have questions about additional products, please complete the following form. 
 

Other ways to contact us.

  • Call

    New customers
    +852-36871279
    Monday-Friday, 9:00 am to 6:00 pm (HK Time)

    WhatsApp
    +852-94426185
    Monday 5:30 am – Saturday 1:00 pm (HK Time)

  • Visit us

    Carlton international group, Hong Kong, Ltd.
    41/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong 

    Office hours
    Monday-Friday, 9:00 am to 6:00 pm (HK Time)